Sepenggal kisah menarik dari satu artikel mengenai system dan behavior :
Put five apes in a room. Hang a banana from the ceiling and place a ladder underneath the banana. The banana is only reachable by climbing the ladder.
Have it set up so any time an ape starts to climb the ladder, the whole room is sprayed with ice cold water. In a short time, all the apes will learn not to climb the ladder.
Now… take one ape out and replace him with another one (Ape #6). Then disable the sprayer. The new ape will start to climb the ladder and will be attacked unmercifully by the other four apes. He will have no idea why he was
attacked. Replace another of the original apes with a new one and the same thing will happen, with ape 6 doing the most hitting.
Continue this pattern until all the original apes have been replaced. Now all of the apes will stay off the ladder, attacking any ape that attempts to, and have absolutely no idea why they are doing it.
This is how company policy and culture is formed.